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Frequently Asked Questions

Potential Questions:

Q: Do you offer knife sharpening services?

A: Yes, we do! We offer single and double bevel kitchen knife sharpening services and charge extra for any fixable damage such as chips, bends, or scratches. Our sharpening service is available by walk-in, or you may also mail in your knives to our address (934 Bathurst St. Toronto ON M5R 3G5), but feel free to contact us ahead of time.

Q: Do you sharpen all knives?

A: We sharpen all kitchen knives except serrated edges (e.x. bread knives and steak/tomato knives).

To have any straight razors sharpened, please visit Classic Edge at https://classicedge.ca/

To have any folding knives or fixed blades sharpened, please visit Taylor Sharpening and Knife Care at https://taylorknifecare.wordpress.com

Q: How long does it take to get a kitchen knife sharpened?

A: Generally, the turnaround time varies on a daily basis and rests between five days to two weeks. To inquire beforehand, please call and ask us!

Q: Do you offer re-profiling services?

A: Yes, please inquire info@toshoknifearts.com or drop by with any knives for further details about any re-profiling.

Q: Do you offer re-handling, rust removal, thinning, or re-finishing services?

A: Yes, we offer all of these services. For more information about them, please inquire info@toshoknifearts.com or drop by with any knives in need of maintenance.

Q: What is your return policy?

A: Any products that should be brought back will be offered a reimbursement of store credit or an exchange on the condition that the product is brought back within 30 days without use. No refunds. Click here for further details.

For any further questions about anything, please email info@toshoknifearts.com 

 

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