Frequently Asked Questions
Q: Do you offer knife sharpening services?
A: Yes, we do! We offer single and double bevel kitchen knife sharpening services and charge extra for any fixable damage such as chips, bends, or scratches. Our sharpening service is available by walk-in, or you may also mail in your knives to our address (913 Bathurst St. Toronto ON M5R 3G4), but feel free to contact us ahead of time.
Q: Do you sharpen all knives?
A: We sharpen all kitchen knives except serrated/bread knives and ceramic knives.
To have any straight razors sharpened, please visit Classic Edge.
To have any folding knives or fixed blades sharpened, please visit Taylor Sharpening and Knife Care.
Q: How long does it take to get a kitchen knife sharpened?
A: Generally, the turnaround time varies on the type of work required for your knives, and how much sharpening intake we have today. It is usually a one week turnaround time. To inquire beforehand, please call (647)722-6329 and ask us!
Q: Do you offer re-profiling services?
A: Yes, please inquire info@toshoknifearts.com or drop by with any knives for further details about re-profiling.
Q: Do you offer re-handling, rust removal, thinning, or re-finishing services?
A: Yes, we offer all of these services. For more information about them, please inquire info@toshoknifearts.com or drop by with any knives in need of maintenance.
Q: What is your return policy?
A: Any products that should be brought back will be offered a reimbursement in the form of a store credit or an exchange on the condition that the product is in brand new condition (unused) and brought back within 30 days. No refunds. Click here for further details.
For any further questions about anything, please email info@toshoknifearts.com.