Frequently Asked Questions
Potential Questions:
Q: Do you offer knife sharpening services?
A: Yes, we do! We offer single and double bevel kitchen knife sharpening services and charge extra for any fixable damage such as chips, bends, or scratches. Our sharpening service is walk-in only, but feel free to contact us ahead of time.
Q: Do you sharpen all knives?
A: At the moment, we are only accepting kitchen knives and/or other knives that we carry in-store and online.
To have any straight razors sharpened, please visit Classic Edge at https://classicedge.ca/
To have any folding knives or fixed blades sharpened, please visit Taylor Sharpening and Knife Care at https://taylorknifecare.wordpress.com
Q: How long does it take to get a kitchen knife sharpened?
A: Generally, the turnaround time varies on a daily basis and rests between five days to two weeks. To inquire beforehand, please call and ask us!
Q: Do you offer re-profiling services?
A: Yes, please inquire info@toshoknifearts.com or drop by with any knives for further details about any re-profiling.
Q: Do you offer re-handling, rust removal, thinning, or re-finishing services?
A: Yes, we offer all of these services. For more information about them, please inquire info@toshoknifearts.com or drop by with any knives in need of maintenance.
Q: What is your return policy?
A: Any products that should be brought back will be offered a reimbursement of store credit or an exchange on the condition that the product is brought back within 30 days without use.
For any further questions about anything, please email info@toshoknifearts.com